Bango Analytics provides you with the most accurate information on devices visitors are using to connect to your mobile sites and applications. We successfully identify hundreds of thousands of different mobile devices across all mobile operator networks and connections. From time to time we do see new devices previously unknown to us and we regularly update our device detection library to include new devices.
Bango Analytics includes the device user agent in the devices reports for unidentified devices. This gives you the most complete and accurate view of your traffic.
If you are not interested in the user agent information for unidentified devices there is now a device roll-up setting for Bango Analytics. You will find the roll-up setting on the Bango Analytics settings page. Activating this setting will “roll-up” unidentified devices into their device types. So rather than a row of data for every unidentified device you will see a single row of data for each device type e.g. computer, smartphone, tablet, phone.